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Transform patient experience. Boost staff productivity. Drive provider success.

Simple Interact helps healthcare facilities run more efficiently and profitably by transforming their critical compliance and front-office workflows into seamless, digital experiences. Serving physician groups, regional hospitals, federally qualified health centers (FQHCs) and enterprise customers.

Simple Interact integrates with InstaMed to provide patients and staff with a seamless payment experience. This eliminates the need to log into multiple payment dashboards for routine functions while ensuring secure PCI-compliant payment processing.

Mobile-friendly, multi-language front office automation platform integrates with major PM/EHR systems and includes patient forms, engagement, texting, feedback, scheduling and payments.

Simple Interact

Key Highlights

Simple user experience, extensive customization, deep integrations and high-touch customer care. Simple Interact collaborates closely with providers to build custom solutions that leverage robust out-of-the-box capabilities, ensuring they work in harmony with existing clinical workflows.

  • Payment amounts automatically pulled from your PM/EMR system
  • Patients prompted to make payments prior to their visit
  • Patients and staff can save card-on-file (with consent process)
  • Staff can view payments due and payments collected
  • Staff can use card-on-file for additional payments (e.g., no-show fee)
  • Staff can add custom values, void payment and refund amounts
  • Staff ability to send on-demand payment requests
  • Payment posting back to your PM/EMR system

Reduce PCI Scope and Save on Compliance Costs

InstaMed is a PCI Level One Service Provider. Protect payments at every touchpoint.

  • Ensure protection of card present data with point-to-point encryption (P2PE)
  • Safeguard stored payments with tokenization
  • Keep cardholder data off your networks and reduce PCI compliance costs

Get Started

Let’s talk about what InstaMed and Simple Interact integration can do for your organization.