About

Overview

InstaMed powers a better healthcare payments experience on one platform that connects consumers, providers and payers for every healthcare payment transaction. InstaMed’s patented, private cloud-based technology securely transforms healthcare payments by driving electronic transactions, moving money and healthcare data seamlessly and improving consumer satisfaction. Everyone benefits from InstaMed’s exclusive focus on healthcare, integration into any healthcare IT system, robust analytics and proven scale.  

A New Chapter

We are excited to share a significant milestone in our mission to simplify healthcare payments. JPMorgan Chase & Co. announced its acquisition of InstaMed Holdings, Inc. (InstaMed) on July 24, 2019. InstaMed is now a wholly-owned subsidiary of JPMorgan Chase Bank, N.A. (JPMorgan Chase). We couldn’t be more excited to invest in and expand the InstaMed Network, accelerate our consumer reach and deepen our commitment to innovation. Learn more here.

A Word From Our Founders…

When Chris Seib and I founded InstaMed in 2004, we set out to simplify healthcare payments for all stakeholders. This mission is more relevant today than ever before. Our passion has never been stronger, and we share this passion with our team of 275 healthcare payments experts. In the ever-changing landscape of healthcare payments, our goals remain simple and clear: to make money move seamlessly; to deliver an excellent consumer experience; to keep all data safe; and to simplify the end-to-end healthcare payments process. The InstaMed Network thrives on collaboration with providers, payers, consumers and healthcare IT vendors to relentlessly innovate in the healthcare payments space and ultimately lift up the entire healthcare economy.

– Bill Marvin, President and CEO

Security and Compliance

InstaMed owns and operates a 24/7/365 technical and operational infrastructure with over 99.9% uptime. InstaMed is compliant, independently certified and audited at the highest levels for both healthcare and payment processing, including the following certifications and accreditations:

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