Patient Payments

Enable Every Payment Option With One Platform

The InstaMed Patient Payments solution is the most secure, automated way to collect patient payments. Offer multiple ways to pay, automate collections, enable payment plans and allow patients to create digital wallets. Streamline your operational processes with a single automated posting file for every payment channel and method.

Patient Billing

Drive Online Payments and Collect More

The InstaMed Patient Billing solution enables you to deliver convenient, easy-to-read communications to your patients to help you reduce paper and processing costs and collect more. Drive online payments and eStatement adoption by displaying a link to the InstaMed Patient Portal or your existing portal on your statements. Achieve 25% eStatement adoption in six months with the InstaMed Patient Engagement Program.

Personalized Engagement
Increase patient financial engagement with tailored payment communications to patients based on individual consumer data. InstaMed Patient Billing with Personalized Engagement leverages machine learning and multiple data sources to deliver dynamic payment plan recommendations to patients. This enables you to reduce the time to collect and get paid faster by increasing self-service payments and payment plans.

Healthcare Bill Payments

The Easiest Way to Get Paid

Millions of patients are now able to pay all of their healthcare bills online with InstaMed. The InstaMed Healthcare Bill Payments solution lets patients make payments to their healthcare providers through pay.instamed.com or health plan member portals including UnitedHealthcare and Anthem. Join the InstaMed Network to receive these patient payments directly deposited into your bank account. Get paid faster and reduce the costs and time to collect.

Payment Plans

Automate the Collection of Recurring Patient Payment Responsibility

The InstaMed Payment Plans solution enables you to customize flexible patient payment options and automate collections. Collect every payment in a timely manner with automated, scheduled payments according to your pre-arranged payment plan. Reduce processing costs and improve efficiency with automated posting and reconciliation. Deliver payment notification receipts to staff and patients via email and text.

Estimator

Accurately Estimate Patient Payment Responsibility

InstaMed’s patented Estimator solution estimates patient payment responsibility, automates insurance verification, pre-populates fee schedules and securely stores a payment method to ensure the exact amount is collected. The Estimator solution allows you to configure estimates and control how you integrate fee schedules. Use standard fee schedules, customized fee schedules or integrate into your existing fee schedule application.

Eligibility

Connect to All of Your Payers With One Platform – Guaranteed

Verify eligibility before or during patient visits and prior to claim submission to ensure you get paid. Access easy-to-read, detailed eligibility information in real-time or batch, 24/7. Trust InstaMed with all of your clearinghouse and payment transactions. Experience the efficiency of having eligibility, claims, remittance and payments on one platform.

Remittance

One Platform for All ERAs

Receive 100% of your remittances electronically from all of your payers with automated posting and reconciliation to your system. Trust InstaMed with all of your clearinghouse and payment transactions. Experience the efficiency of having eligibility, claims, remittance and payments on one platform.

Claims

Collect More With One Platform

Streamline your claims management process and detect and manage rejections in real-time. Reduce time spent on resubmissions and track all of your claim details with robust reporting and detailed analytics. Monitor submitted claims with claim status responses in real-time and batch. Trust InstaMed with all of your clearinghouse and payment transactions. Experience the efficiency of having eligibility, claims, remittance and payments on one platform.

Payer Payments

Eliminate Checks and Paper EOPs To Accelerate Payments

The Payer Payments solution delivers Integrated ERA/EFT^® transactions, including the trace number linking the ERA and EFT for automated posting and reconciliation, as legislated by the Affordable Care Act. Get started now.

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Engage

Improve Patient Financial Engagement at Check-In

Engage enables you to interact with patients pre-service through their mobile device to accelerate online payment and eStatement adoption upfront. Patients can view and understand their eligibility information before being billed, pay copays and balances with a digital wallet, enroll in eStatements and seamlessly pay all future bills with our integrated Auto Payment Collect^TM and Payment Plans solutions – all from their own mobile devices. Collect payments faster, increase eStatement adoption and give staff more time to focus on high-value tasks.

One Bill

Present All Balances in a Single, Consolidated Statement

The InstaMed One Bill solution enables providers to deliver a simple, consolidated online or mailed statement for services across an entire organization to give patients an easy and convenient way to manage and pay their healthcare bills.   Reduce print and mail costs by consolidating multiple statements and make it easy for patients to receive eStatements. Collect, post and reconcile patient payments efficiently with funds deposited into your bank accounts and payments posted into your existing source A/R systems. Plus, increase visibility into your payment data with access to robust reporting 24/7 – all without any disruption to your workflow.

Auto Payment Collect™

Secure a Payment Method on File and Automate Collections

The InstaMed Auto Payment Collect solution securely stores a payment method on file to automate processing of patient payments – suppress printed statements, automate collections and post and reconcile payments to your system.