Engage

Engage

Improve Patient Financial Engagement at Check-In

Engage enables you to interact with patients pre-service through their mobile device to accelerate online payment and eStatement adoption upfront. Patients can view and understand their eligibility information before being billed, pay copays and balances with a digital wallet, enroll in eStatements and seamlessly pay all future bills with our integrated Auto Payment Collect^TM and Payment Plans solutions – all from their own mobile devices. Collect payments faster, increase eStatement adoption and give staff more time to focus on high-value tasks.

One Bill

Present All Balances in a Consolidated Billing and Payment Experience

The InstaMed One Bill solution enables providers to deliver a simple, consolidated online or mailed statement for services across an entire organization to give patients an easy and convenient way to manage and pay their healthcare bills. Reduce print and mail costs by consolidating multiple statements and make it easy for patients to receive eStatements. Collect, post and reconcile patient payments efficiently with funds deposited into your bank accounts and payments posted into your existing source A/R systems. Plus, increase visibility into your payment data with access to robust reporting 24/7 – all without any disruption to your workflow.

Auto Payment Collect™

Secure a Payment Method on File and Automate Collections

The InstaMed Auto Payment Collect solution securely stores a payment method on file to automate processing of patient payments – suppress printed statements, automate collections and post and reconcile payments to your system.

Patient Billing

Drive Online Payments and Collect More

The InstaMed Patient Billing solution enables you to deliver convenient, easy-to-read communications to your patients to help you reduce paper and processing costs and collect more. Drive online payments and eStatement adoption by displaying a link to the InstaMed Patient Portal or your existing portal on your statements. Achieve 25% eStatement adoption in six months with the InstaMed Patient Engagement Program.

Personalized Engagement
Increase patient financial engagement with tailored payment communications to patients based on individual consumer data. InstaMed Patient Billing with Personalized Engagement leverages machine learning and multiple data sources to deliver dynamic payment plan recommendations to patients. This enables you to reduce the time to collect and get paid faster by increasing self-service payments and payment plans.