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Healthcare is one of the last industries where the majority of information is primarily transmitted via paper, including: EOPs, EOBs, mailed paper statements, paper check payments, etc. Overall, the ability to support these paper-based transactions requires manual processes that cost payers significant resources – consider that 16 percent of total healthcare spending is on administrative costs. Take a look at our infographic below for more on the true cost of paper in the industry.

payers part of healthcare's paper problem infographic

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