To stay competitive, payers are developing more comprehensive benefits packages that include health, dental, wellness and vision plans for more attractive offerings. However, billing for these different plans means coordinating disparate systems and varied employer group billing preferences.
To bill employer groups, payers send out multiple paper statements to collect payments across all of the plans and members – each managed separately by the employer group. For the individual market, members may receive separate bills for each plan with different payment amounts due and separate instructions on how to pay each.
Premium billing and payments don’t have to be so hard. Download our eBook for the proof that a consolidated premium experience will add $20.5 million in value to your organization.
Watch our video to see how a consolidated premium experience could transform your organization.
Don’t think your employer groups are ready for this kind of change? Ask these four questions for better insight on what employer groups really want from payers: 4 Critical Questions Payers Need to Ask About Their Employer Groups
Premiums are a critical touchpoint with your members. Watch this on-demand webinar for the data you need to compete for member loyalty in a changing healthcare landscape.