Simple Interact and InstaMed
Simplify Patient Payments
Transform patient experience. Boost staff productivity. Drive provider success.
Simple Interact helps healthcare facilities run more efficiently and profitably by transforming their critical compliance and front-office workflows into seamless, digital experiences. Serving physician groups, regional hospitals, federally qualified health centers (FQHCs) and enterprise customers.
Simple Interact integrates with InstaMed to provide patients and staff with a seamless payment experience. This eliminates the need to log into multiple payment dashboards for routine functions while ensuring secure PCI-compliant payment processing.
Mobile-friendly, multi-language front office automation platform integrates with major PM/EHR systems and includes patient forms, engagement, texting, feedback, scheduling and payments.
Key Highlights
Simple user experience, extensive customization, deep integrations and high-touch customer care. Simple Interact collaborates closely with providers to build custom solutions that leverage robust out-of-the-box capabilities, ensuring they work in harmony with existing clinical workflows.
- Payment amounts automatically pulled from your PM/EMR system
- Patients prompted to make payments prior to their visit
- Patients and staff can save card-on-file (with consent process)
- Staff can view payments due and payments collected
- Staff can use card-on-file for additional payments (e.g., no-show fee)
- Staff can add custom values, void payment and refund amounts
- Staff ability to send on-demand payment requests
- Payment posting back to your PM/EMR system
Reduce PCI Scope and Save on Compliance Costs
InstaMed is a PCI Level One Service Provider. Protect payments at every touchpoint.
- Ensure protection of card present data with point-to-point encryption (P2PE)
- Safeguard stored payments with tokenization
- Keep cardholder data off your networks and reduce PCI compliance costs
Get Started
Let’s talk about what InstaMed and Simple Interact integration can do for your organization.