According to the Trends in Healthcare Payments Annual Report, 73% of consumers prefer to pay medical bills online. Healthcare providers are adapting to this growing consumer demand by rethinking how they connect with consumers for collections. Ultimately, providers can make it easier for patients to pay with online payments, while collecting more money and reducing manual staff workflows.
Greenway Health Pay™ powered by InstaMed® allows providers to accept online payments through the Greenway patient portal. With online payments, practices and patients see the benefits of:
- Convenience: Patients can make payments anytime, anywhere, from their own devices – no need to write checks or stop by your office.
- Security: Electronic delivery of payments protects your patients’ information from being stolen or delivered to the wrong address.
- Efficiency: All transactions post into Greenway Health automatically, allowing your staff to redirect their time and focus on the patient experience.
- Transparency: Patients have access to their transaction history within the Greenway My Health Record patient portal, ensuring transparency and easy record-keeping for both parties.
Once you’re set up to support online payments, it’s important to let patients know they have the option to pay through your Greenway patient portal. Promote online payments through your patient portal with our in-office signage. Prominently display these signs throughout your office to let patients know that they can take advantage of a convenient way to pay!