There is a disconnect between providers and members. Consider that 73 percent of providers report that it takes one month or longer to collect from patients while 80 percent of consumers report that they pay their bill within three weeks. The ways providers and payers communicate to members about their healthcare payments have not changed over the years even as payment responsibility increases.
In this webinar, we’ll address how payers can improve the current experience to drive member engagement and satisfaction – all while making providers, employer groups and brokers happy, too!